House rules of the pension „Zuhause auf Zeit“ in Verl

Accomodation in Verl - house rules

Dear guests,
so that all guests can feel welcomed, some rules are to be obeyed, which will be described in the following. With the reservation of your stay you have already accepted these house rules, we ask you now again for knowledge and observance.

1.) The respective room fee is to be paid to the pension by the 4th of a month in advance, either in cash or by bank transfer, unless otherwise agreed with the pension.
The stay of third parties in the pension, especially overnight, is not allowed or must be previously agreed with the pension.

2.) Smoking inside the whole building is prohibited.
Please use the balconies for smoking or smoke outside the front door.
Due to fire regulations, there are smoke detectors in all rooms.
Should a smoke detector go off unscheduled and the fire brigade and other emergency services arrive, the guest who is responsible for setting off the smoke detector will be charged in full for the cost of the fire brigade call-out (approx. min. €1750)

3.) Escape routes/emergency exits:
If the staircase is inaccessible in the event of a fire, please use the exit via the balconies. If this is also inaccessible, please remain in your room, close the door (do not lock it!) and make yourself known at the open window.

4.) For safety reasons, the front door on the ground floor must be kept closed at all times.
Blocking and wedging is not permitted.
T
he front door must always be closed quietly! Slamming the door is completely unnecessary and disturbs the peace, thus harming the other residents of the house.

5.) In order to prevent mould infestation in the rooms, no laundry may be washed or dried in the rooms.

6.) In order to save energy and heating costs, the rooms, the bathroom and the kitchen are to be ventilated regularly during the heating period, at least twice a day for 2-3 minutes. Otherwise, keep the windows closed during the heating period (October to April).
Leaving windows tilted for hours is prohibited.
Should the guesthouse notice that a guest repeatedly wastes unnecessary energy by incorrect ventilation, the monthly room fee may be raised at any time.

7.) Night rest is between 22:00 in the evening and 6:00 in the morning.
This means muted room noise in all rooms, hallways, stairwell and kitchen.

8.) The rooms can be cleaned weekly and the towels are changed.
The guest has to leave the room door unlocked for this if he is not there. If the door is locked, the room can not be cleaned.
The room will not be cleaned by the guesthouse, i.e. all areas of the room that have not been cleaned will not be cleaned.
Bed linen will be changed or made available for change every 14 days.

9.) The room and kitchen areas must be vacated by 10:00 am on the day of departure, unless another departure time has been arranged with the guesthouse.

10.) The guesthouse cannot accept any liability for the loss of valuables (especially jewellery and cash).
The safekeeping of wardrobe, equipment brought along, musical instruments and the like is also the exclusive responsibility of the guest.

11.) WiFi is available to the guests.
Upon request you will receive the access code. Of course, the use of illegal content is prohibited.

12.) A television with selected programs is available to the guests of the pension.
If you buy or subscribe to non-free content for your own use via access to streaming services provided by the guesthouse, such as Netflix or Amazon Prime, you must pay these costs or fees in full. This can be traced beyond doubt via the access data you leave behind in the process.

13.) Kitchen:
Anyone using the kitchen will clean all used items, dry and clean up immediately after use so that other guests can fully use the kitchen again immediately afterwards.
Cooking, dishwashing and drying in the kitchen must be completely finished by 10pm!
Please time your kitchen use accordingly.
In cupboards above the sink or next to the dining table as well as in the refrigerator, each guest or room has its own area for storing food. This area must be kept to at all costs.
If there is not enough space, the guesthouse must be contacted to find a solution together.
Any items stored outside of these designated areas may be freely used or removed by third parties.
Each guest must clean their area in the cupboards and fridge once a week.
If this is not done, the boarding house, as the operator of the cupboards and fridge, is entitled to empty and clean the area there that has not been cleaned, in order to fulfil its obligations with regard to hygiene. In case of repeated neglect of the areas by the guest, the guesthouse will charge the guest for cleaning.

14.) Washing machine and dryer:
Use of the washer and dryer must be completely finished by 10 pm!
Please time your use accordingly. Ideally, these two appliances should be operated during the day in order to use the energy available during the day from the solar system in an environmentally friendly manner.

15.) The guesthouse is entitled to terminate the accommodation contract with immediate effect (also after 
occupation of the room) as well as to expel the guest from the house in exercise of the house rules, if the
guest harms the reputation, hygiene or safety of the guesthouse or that of other guests (e.g. by smoking
inside the building or by unnecessary noise), is suspected of committing criminal offences or harasses,
repeatedly disturbs or disturbs other guests.
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